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Privacy Policy

Welcome to Cast Your Crew! Your trust means everything to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our platform.

Effective Date: 27th April 2025

By using Cast Your Crew, you agree to the practices described in this Privacy Policy.

1. Information We Collect When you use Cast Your Crew, we collect certain information from you, including:

Account Information: When you create an account, we collect details like your name, email address, phone number, profile photo, portfolio, and professional details.

Identity Verification Information: To promote a safe environment, we may collect identity verification information (such as government-issued IDs or other authentication information).

Payment Information: If you are booking talent or being paid for services, we collect necessary payment details through secure third-party payment processors.

Usage Information: We collect information about how you interact with our platform, such as the pages you view, your search history, messages you send, and actions you take.

Device and Location Information: We automatically collect information from your device, such as IP address, device type, operating system, browser type, and approximate location.

Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your experience, understand usage patterns, and deliver relevant content and ads.

2. How We Use Your Information We use your information to:

Provide, operate, and maintain Cast Your Crew.

Facilitate communication between users (e.g., job postings, inquiries, messaging).

Enable payments and payouts.

Verify your identity and maintain a safe platform. Send you service-related updates and marketing communications (you can opt out at any time).

Personalise your experience and recommend relevant talent, jobs, or opportunities.

Analyse trends and improve the quality and usability of our services.

Comply with our legal obligations and enforce our terms and policies.

3. Sharing Your Information We only share your information as necessary to provide and improve our services, including:

With Other Users: When you use Cast Your Crew, your profile information (like your name, portfolio, experience, and public reviews) may be visible to other users.

Service Providers: We work with trusted third-party service providers for functions like payment processing, hosting, customer support, and identity verification.

Business Transfers: If we sell, merge, or reorganise our business, your information may be transferred to a successor entity.

Legal Obligations: We may disclose your information if required by law or to protect the rights, property, or safety of Cast Your Crew, our users, or others.

4. Your Choices and Rights You have choices regarding the information we collect and how it’s used:

Access and Update: You can access and update your personal information at any time by logging into your account.

Delete Your Account: You may delete your Cast Your Crew account by contacting us. Please note that certain information may be retained as required by law or for legitimate business purposes.

Marketing Preferences: You can unsubscribe from marketing emails at any time by clicking the unsubscribe link.

5. Security We take reasonable measures to protect your personal information from unauthorised access, loss, misuse, or alteration. However, no method of transmission over the internet or method of electronic storage is 100% secure. We encourage you to help keep your account safe by using a strong password and keeping it confidential.

6. International Users If you access Cast Your Crew from outside the United Kingdom, please note that your information may be transferred to, stored, and processed in the UK and other countries. By using Cast Your Crew, you consent to this transfer.

7. Changes to This Policy We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other reasons. When we do, we will update the “Effective Date” at the top. We encourage you to review this Privacy Policy periodically.

8. Contact Us If you have any questions about this Privacy Policy or our practices, please reach out to us:

📧 Email: hello@castyourcrew.com

Thank you for trusting Cast Your Crew. We’re excited to support your creative journey!